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Getting Ready For Your Spa

Getting Ready For Your Spa


Proper installation and service of your new Spa, and the correct chemical maintenance of the water, will ensure years of enjoyment.

Prior to the arrival of your spa there are several things you need to do to prepare for it. Where is it going to go? Do you have power to the location? Do you need a spa pad?

Planning the best location for your spa

Be certain that your installation will meet all local council safety codes and requirements.

Privacy – Think about the positioning of your Spa for all seasons as what might be a very private area during the summer could be very exposed when the trees are bare in the winter.

Environment – A warmer climate may require shade from the hot sun. Consider placement of trees, shrubs, patio cover or perhaps a Gazebo structure to provide shade. Also nearby access to change rooms is advisable. We recommend that you have storage space nearby, preferably a locked cupboard, for keeping chemicals safe from children but close enough for easy maintenance.

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Do not store chemicals in the equipment compartment of your Spa

Location – If you are going to have any construction work done like decking, roofed surrounds, additional lighting or electrical points make sure the work complies with local council regulations and state legislations. If your proposed site is a deck and you are unsure if the decking boards are strong enough to hold 500kg per square meter for standard Spas or 1000kg per square meter for Swim Spas, it is recommended you consult an architect or structural engineer.

Indoor installations – require adequate ventilation. When the Spa is in use, considerable amounts of moisture and humidity can be produced which can damage wall and ceiling surfaces over time. An exhaust fan will help to prevent damage and discomfort caused through humidity build up.

Your Spa must be installed in such a manner as to provide drainage away from your Spa. Placing your Spa in a depression without the provisions for proper drainage could allow rain, overflow and other casual water to flood the equipment and create a wet condition in which your Spa would sit, avoiding the warranty.

Your Spa may be fitted with a drain which will need to be easily accessed at periodic intervals. This drain has a hose fitting connection for ease of draining water.

Access for Service – Your Spa must be installed so as to permit easy access to the equipment service panels located around the perimeter of your Spa. Make sure there are no obstructions and a clear working area of at least 500mm to all sides of the Spa.

NOTE: The time required to gain access for service to these areas of your Spa could result in the costs being passed directly to the owner, as time taken for the removal and replacement of any obstruction is not covered by manufacturer’s warranty.
Keep your Spa clean – Prevent dirt and foliage from being tracked into your Spa by using concrete for paths and access areas. Check the location of trees and spill paths from gutters to see if wind or rain will sweep debris into your Spa.

Plan the delivery route

Consider the following when planning your delivery route:

  • Check the width of gates, doors and sidewalks to make sure your Spa will pass through unobstructed. You may have to remove a gate or part of a fence to allow adequate width or height clearance.
  • If the delivery route requires a 90 degree turn, check the measurements at the turn to ensure your Spa will fit.
  • Are there protruding gas, electricity or water meters or Air Conditioning units which could cause obstructions along the planned delivery path?
  • Are there any low roof eaves, overhanging branches or rain gutters that could be an obstruction to overhead clearance.
  • Are there steps along the delivery path?
  • Are there any animals that may hinder the access along the designation route and into your yard?
  • You may need to organise multiple able bodied people to help you lift your Spa along the access route and into position.

Preparing a foundation of your spa

Your Spa needs a good solid foundation. The foundation on which your Spa is placed must be able to support the weight of 500kg per square meter for normal Spas and 1000kg per square meter for Swim Spas. If the foundations or base are inadequate it may shift or settle after the Spa is in place, causing stress to the Spa shell.

NOTE: Damage caused by inadequate or improper foundation support is not covered by the manufacturer’s warranty. It is strictly the responsibility of the Spa owner to ensure a proper foundation for the Spa.

Where possible, place the Spa on an elevated foundation so that the water drains away from it as proper drainage will keep components protected from weather and also aid when draining the Spa for maintenance.

If you are installing the Spa indoors, pay close attention to the flooring system beneath the Spa. Remember that the Spa is filled with water, so choose a flooring that will not be spoiled or ruined from water damage.

If the Spa is located on decking make sure the deck can support the weights mentioned above. It is recommended that a qualified contractor prepare the foundation for your Spa. A base of 100mm or 4inch minimum concrete slab (or equivalent) is required to place your Spa on.

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Electrical Requirements

It is your responsibility to organise and pay for a licensed and registered Electrical Contractor to install all relevant power requirements for your Spa.

The Spa must be installed by a licensed and registered Electrical Contractor ensuring installation meets all relevant codes and standards together with an Electrical Safety Certificate.

A copy of this Electrical Safety Certificate will need to be submitted to the manufacturer if applying for a warranty claim.

NOTE: Five Star Spas can supply you with the minimum power requirements for your new Spa.

Five Star Spas can advise you on the chemicals you will require and the best methods of storage and handling. Keeping water clean and clear is both important for health, hygiene and also for the purpose of warranty.

Five Star Spas sincerely hope you take the time out of your busy daily schedules to enjoy your new Spa for many years to come.

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