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Five Star Spas makes splash with grand opening of new showroom in Sydney’s bustling west

Five Star Spas makes splash with grand opening of new showroom in Sydney’s bustling west

Five Star Spas has arrived in New South Wales, making quite a splash with an action-packed grand opening at the Prospect Homemaker Centre in Sydney’s bustling west yesterday (Saturday June 25, 2016).

The festive occasion, which coincided with Homemaker Prospect’s end-of-financial-year public event, featured a free sausage sizzle, lucky dips, face-painting, free rides, a jumping castle, a Grab-for-Cash machine and many centre retailers offering an array of specials.

It has families and the public flocking to Five Star Spas and the Centre on the corner of Prospect Highway and Stoddart Road to join in the fun and, in Five Star Spas’ case, learn more about the company’s wide range of award-winning spas and other outdoor leisure products

“It was a wonderful way to launch ourselves into the vibrant NSW market, and the reception we received from the general public positions us well for a great future for Five Star Spas and our products in Sydney,” Managing Director Laurie Mallia said.

Mr Mallia added the decision to move into NSW follows a sustained period of strong growth in Five Star Spas’ home state of South Australia, where the company was established in 2014.  The Sydney branch is the first of what he envisages will be a roll-out into all states over the next few years.

Five Star Spas’ Sydney showroom is headed by seasoned outdoor home improvements professional and NSW State Manager Lee Matthews. In addition to spas and swim spas, the branch will also showcase the array of saunas, gazebos and outdoor kitchens offered under its broader Five Star Outdoors banner.   

“We’re all about offering our customers the best advice, the best Aussie products and the best service in the industry as they go about transforming their back yards into oases of leisure and entertainment,” Mr Mallia said.

“We identified Sydney early in the piece as a flagship market and indications suggest it will mark the beginning of an exciting growth journey that will position Five Star Spas and Five Star Outdoors as household names across Australia in the not-to-distant future.

“It’s a competitive market but we’re confident that the fact that we carry only the best Australian-made products – and the priceless customer peace-of-mind that comes with them – will resonate with Sydneysiders.”

Mr Matthews, who joined Five Star Spas some six months ago on the back of more than a decade of industry executive sales experience, added that he jumped at the opportunity to head up the NSW operation when the idea was mooted.

“Our product set is up there with the very best, epitomised by the range of 100 per cent Australian-made hydrotherapy and fresh water spas which are all custom-made for each individual owner,” Mr Matthews said.

“What’s more, our store is in a great location, we’re in the heart of a vibrant homemakers’ hub, we’re surrounded by big name retail brands and we’re right among the action in the burgeoning western suburbs.

“Lots of new homes are going up here, mostly on smaller blocks of land and the discerning homeowners are looking to make the most of the limited backyard space.  And spas and other outdoor products are often top of the list of products to transform the area into an entertainment hub.”

Five Star Spas has already scooped a number of prestigious awards in its short history, winning gold medals in both the ‘Best Spa Retailer’ and ‘Industry Best Retailer’ at last week’s Swimming Pool and Spa Association (SPASA) SA 2016 awards ceremony in Adelaide, and a bronze medal for the ‘Best in-situ Portable Spa’ category.

These awards follow on from 2015’s success when Five Star Spas scooped gold medals in both the ‘Best Spa Retailer’ and ‘Best in-situ Portable Spa’ categories at the June 2015 SPASA SA awards and a silver medal from SPASA Australia in August 2015 for the ‘Best Spa Retailer’ in Australia.

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